FAQ

Frequently asked questions

What should I bring to the Studio courses?


-Handmade brushes for painting in this style can be purchased online at https://www.theperfectbrush.co.uk/ or during the course. Alternatively, you may bring your own brushes that you currently use.
-A palette with wells is also highly recommended, as you can take home some paint to continue working.
-Please bring an A3 (or larger) portfolio or sturdy folder so you can take home your paintings and keep them safe and flat.
-Optional: any examples of miniature painting that inspire you.
-Optional: any special watercolours or gouache colours that you particularly love

All other materials will be provided.




What should I wear to the Studio courses?


Wear comfortable clothing that you do not mind getting slightly messy.
Avoid wearing baggy clothing (especially sleeves), loose jewellery, high heels or open toed shoes.




Who are these courses for?


All levels of experience and ability. Beginners welcome. Participants must be 18+.




Will students need to speak and understand English to enjoy the experience?


Students don’t need to be fluent - a basic knowledge of English will suffice as this is a practical course and we learn hands-on. However, to get the most out of the course, fluent English is desirable. The tutor is also able to communicate in French and Slovak.




What are the terms and conditions?


TERMS AND CONDITIONS OF STUDIO COURSES BOOKING A COURSE
1.1. Courses are open to anyone aged eighteen (18) and over.
1.2. To book a place please book online on the Courses page.
1.3. Your place on the Course will be subject to availability.
1.4. If the Studio is unable to offer you a place on the Course of your choice, it will inform you and your name will be added to a Course waiting list.
OUR RIGHTS AND OBLIGATIONS
2.1. The Studio makes every effort to run courses as advertised. However, the Studio reserves the right to make changes to any Course in accordance with clause 5.
2.2. The Studio reserves the right to cancel or suspend any Course in accordance with clause 6.
2.3. The information provided on booking will become part of the student’s record. By entering into a contract with the Studio, the applicant gives consent for the Studio to store and process personal data in accordance with the Data Protection Act.
YOUR RIGHTS AND OBLIGATIONS
3.1. You must notify the Studio, in writing, if any of your registration details change including but not limited to your name, address, telephone number and/or e-mail address.
3.2. You agree to comply with all of the Studio’s policies and procedures applicable to you and to act with courtesy, consideration and integrity at all times towards us, our staff and other students and guests at the Studio.
3.3. The Studio reserves the right, acting reasonably, to terminate the contract with you and to remove you from the Course and/or to exclude you from the Studio in circumstances where your conduct is deemed by the Studio to be unfit or unsuitable or damaging to the Studio or its reputation. If you are removed from the Course in accordance with this clause, the Studio will not refund any sums paid by you to the Studio.
3.4. The Studio may take and use images of you and/or your work (including any videos or photographs or sound recordings) (“Images”). Wherever possible, permission from you will be requested at the time the Images are taken. If this is not possible, you permit us on a worldwide perpetual basis to use, modify and distribute those Images to promote the Studio and its activities in any media. Images of your work may appear without a credit. You must notify the Studio in writing prior to the Course start date if you do not agree to any such Images being taken.
3.5. Any damage caused by you (other than fair wear and tear) to the Studio, its facilities, equipment or resources will be separately invoiced by the Studio and such amounts shall be payable by you on demand.
3.6. The following are not permitted on the Studio premises:
3.6.1. Smoking (including vaping); or
3.6.2. pets, other than assistance dogs.
3.7. Should you have any cause for complaint during your Course, please talk to your tutor in the first instance. If this does not resolve your complaint, please refer to clause 13.2.
PAYMENT AND CHARGES
4.1. You may pay your Course Fee by credit/debit card, BACS transfer or PayPal.
4.2. If you fail to pay the full Course Fee six weeks before the start of the course, the Studio reserves the right to cancel your place on the Course and to keep any Deposit that you may have paid.
4.3. You must pay all charges in connection with any payments made by bank transfer.
CHANGES TO THE COURSE
5.1. The Studio reserves the right to make material changes to the venue, time, date, or content of a Course. If you have already booked onto the Course at the time such changes are made, the Studio shall notify you in writing of any such changes. If you do not wish to participate on the Course because of these changes, there are a number of options available to you in clause 5.3.
5.2. Changes to the Course are normally made for one or more of the following reasons:
5.2.1. to ensure the course content is current, reflects best practice or incorporates new developments and techniques;
5.2.2. to improve and enhance your experience or incorporate changes introduced based upon feedback
5.3. If, as a result of a change made under clause 5.1 or 5.2, you no longer wish to participate in a Course on which you have a confirmed place, you must notify the Studio as soon as possible via email or via the booking form on this website, quoting your reason for withdrawal and requesting either:
5.3.1. a Course transfer in accordance with clause 7; or
5.3.2. a Course cancellation in accordance with clause 8.
5.4. We do not guarantee the involvement of any particular members of staff or external tutors or lecturers with any Courses.
5.5. We reserve the right to make minor changes to the Course content and administration arrangements at any time.
CANCELLATION OF THE COURSE BY THE STUDIO
6.1. The Studio reserves the right to discontinue or suspend a Course up to fourteen (14) calendar days before the advertised start date of the Course if:
6.1.1. an insufficient number of bookings received for the Course means that the student experience cannot be guaranteed;
6.1.2. the Studio is concerned about the quality of the Course or the services being delivered;
6.1.3. appropriate numbers of sufficiently qualified staff are not available to deliver the Course;
6.1.4. for any reason the Studio does not or will not have the appropriate teaching and learning resources to deliver the Course; and/or
6.1.5. the Course is no longer viable for academic, regulatory, legal, market-related and/or financial reasons.
6.2. If you have booked onto a Course which is cancelled by the Studio, the Studio shall notify you in writing of any such cancellation and you may request either:
6.2.1. a Course transfer in accordance with clause 7; or
6.2.2. a full Refund in accordance with clause 9.
6.3. The Studio reserves the right to cancel a Course and the contract with you if it is prevented from or delayed in the carrying on of its business due to circumstances beyond its reasonable control. In such circumstances, you will be entitled to receive a full Refund.
COURSE TRANSFER
7.1. You may transfer your booking to an alternative published course, providing there is a place available on that course. This can be done up to sixty (60) days before the start of the original course.
7.2. Where the Course Fee for the alternative Course is more expensive than the original Course we will issue you an invoice for the additional Course Fee.
7.3. Where the Course Fee for the alternative course is less expensive than the original Course, the School will reimburse the difference in Course Fees to you.
7.4. Transfers to an alternative course are not possible when the course you are wishing to transfer from has already started.
COURSE CANCELLATION BY YOU
8.1. If you wish to cancel your booking, please inform the Studio as soon as possible by email or via the contact form on this website.
8.2. You may cancel your booking at any time, but a Refund will only be payable in accordance with clause 9.
8.3. If the Course has already begun then you may be liable to pay a proportion of the Course Fee to cover the period from the start of the Studio’s service to you until the date of cancellation.
REFUND POLICY
9.1. Refunds shall be made within thirty (30) calendar days beginning with the date on which notice of cancellation was received by the Studio, notice of cancellation was issued by the Studio, or the Studio informed you that it was unable to confirm a place on a Course.
9.2. If you cancel your booking up to sixty (60) calendar days before the start of your course you will be entitled to a full Refund. No refunds can be made to those who cancel within sixty (60) calendar days before the course.
9.3. Provided cancellation by you is not as a result of changes to a Course under clause 5, and except where the provisions of clause 9.2 apply, the Studio will refund neither the Course Fee nor your Deposit if you fail to attend all or any part of the Course for any reason including (without limitation) ill health.
9.4. You will not be entitled to a Refund of any Course Fee (or other fees) if the Studio terminates this contract due to your breach of any of these Terms.
9.5. To request a refund, please complete and submit our Refund Request Form.
9.6. Refunds will be made via bank transfer, in accordance with clauses 9.1 through 9.4.
ACCESSIBILITY
10.1. You must indicate any concerns you may have in relation to access (or any other concerns) on your Booking Form. You can give specific details on a separate, confidential letter or email. You will then be contacted by a member of the Studio’s staff who will discuss your individual requirements.
MATERIALS AND EQUIPMENT
11.1. Prior to the start of your Course you will be able to obtain a detailed list of materials and/or equipment needed for the Course in the course details which are available on the Studio’s website. Unless stated otherwise in these course details, the cost of materials and/or equipment is not included in the Course Fee, thus you may have to pay for such materials and/or equipment in addition to the Course Fee.
LIABILITY
12.1.1. The Studio accepts no liability for the loss or damage to property on any part of the Studio premises.
12.1.2. Any student causing loss or damage to the Studio property or equipment, either within or outside the Studio, will be required to make good such loss or damage in whole or in part, to the satisfaction of the Studio.
GENERAL
13.1. If you have any queries, concerns or complaints relating to your booking, please contact the Studio by email or via the contact form on this website.
13.2. These Terms represent a contract between you and the Studio. These Terms, any procedures or policies referred to in them form the contract made between you and us. In the event that the provisions of these Terms conflict with the provisions of any other documents, you and the Studio shall comply with the provisions of these Terms.
13.3. The Studio uses all reasonable steps to ensure that these Terms and any documents referred to in them set out the entire contract between you and the Studio.
13.4. No failure or delay by us or you to exercise any right or remedy provided under the Terms or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy.
13.5. These Terms shall not be enforceable by any party who is not a party to the contract between you and the Studio.
13.6. If a Court finds part of these Terms illegal, the rest will continue in force.
13.7. These Terms, the contract between you and the Studio, and any dispute or claim arising out of or in connection with them (including non-contractual claims) shall be governed by and construed in accordance with the law of England and Wales and subject to the non-exclusive jurisdiction of the courts of England and Wales.

TERMS AND CONDITIONS OF ONLINE COURSES
1. Introduction and interpretation 1.1 These terms and conditions ("Terms") apply to all training courses provided online by the Studio (“we” “us" or “our”) to clients. 1.2 In these Terms, the following expressions have the following meanings: "Application" means your application for a place on the Course, made via submitting your Booking Form; "Booking Form" means the online Booking Form supplied by us and completed by you; "Course" means the course and mode of study set out on the Website in the course synopsis, to include for the avoidance of all doubt, Online Short Courses, or such alternative course that you and we subsequently agree that you will undertake; "Event Outside Our Control" means an event or circumstances beyond our reasonable control, including extreme adverse weather conditions, power failure, loss of internet or poor connectivity, urgent or necessary maintenance that may arise from time to time, technical problems, strikes, and acts of god; "Fees" means the tuition fees and administration fees payable by you in relation to the Course; “Online Short Course” means a Course that we deliver online. "Services" means the teaching services and related teaching materials that we will provide in relation to the Course; "Website" means our pages on our Website and “VLE” means the online virtual learning environment that we use to deliver our Online Short Courses. 1.3 Where examples are given in these Terms by using words or phrases such as "including" or "for example" this will not restrict the meaning of the general related words. 1.4 Reference in these terms to "working days" are to days other than Saturdays and Sundays and public holidays. 2. Bookings 2.1 Your Application is an offer to us to enter into a binding contract with us to purchase a place on the Course. We are free to accept or decline your Application at our absolute discretion. Your offer is only accepted when we send you written confirmation that your Application is accepted or that we are able to offer you a place on the Course (the "Confirmation"). 2.2 At the point of our Confirmation, a contract will come into existence between us and you (the "Contract"). The Contract will continue until the completion of the Course, unless it is cancelled earlier in accordance with these Terms. 2.3 The Contract will be subject to these Terms and the Booking Form. We consider that these Terms and the Booking Form set out the entire agreement between you and us in relation to the Course. 2.4 Please check that the details in these Terms and the Booking form are complete and accurate. If you think that there is a mistake in the Terms or the Booking Form or that they do not contain relevant information that you are relying on, please notify us and ask us to confirm any agreed changes in writing before you submit your Application. 3. Late applications 3.1 If your Application is submitted within 5 working days of the Course commencing, we cannot guarantee that the Confirmation will reach you before the Course starts. In these circumstances, we will normally provide confirmation by phone or email. 3.2 If you submit your Application within 5 working days of an Online Short Course commencing and you do not receive a response from us with joining instructions together with login details for the Course within 24 hours, please contact us. You are responsible for checking the status of your Application. 4.The services 4.1 We will use our reasonable endeavours to ensure that the Services meet the description set out on our Website in all material respects. 4.2 We will use our reasonable endeavours to comply with the timetable for the delivery of the Services which is set out on our Website or otherwise agreed between us. However, you agree that dates and locations for delivery of the Services and the tutors and lecturers providing the Services may be subject to change from time to time. 4.3 We may make any changes to the Services which are necessary to ensure that they comply with any applicable law or satisfy requirement or which do not materially affect the nature or quality of the Services, and we will notify you of any such changes. 5. Your obligations 5.1 You agree to: (a) maintain an immigration status that entitles you to undertake the Course, (b) attend classes for the Course regularly and on time; (c) ensure that you have a level of spoken and written English sufficient to allow you to participate in the Course (by way of a guideline, if English is not your first language, we would expect you to have an IELTS score of 4.5 for practical courses and 6.0 for lecture courses); (d) refrain from using any audio or visual recording equipment during classes or practical sessions; (e) comply with our health and safety rules as notified to you from time to time, including by wearing suitable clothing and footwear for practical classes; (f) conduct yourself in a professional and courteous manner and refrain from causing offence or nuisance to us, our staff or other students; (g) provide the equipment and materials that we advise you to on the Website or in the Course induction information required for the Course; (h) only use any facilities and equipment provided by us during the stated hours for delivery of the Course; (i) not provide access to, or share login details or content of Courses with any third parties. 6. Fees and payment 6.1 The Fees payable are as published on the Website. 6.2 Fees are payable in GBP. 6.3 The Fees are payable at the same time as you submit your Booking Form. If we do not accept your booking, we will refund to you any Fees you have paid within 14 days of rejecting your booking. 6.4 If you do not pay the Fees in accordance with these Terms you will not be entitled to start the Course. 6.5 All Fees stated are inclusive of VAT. 6.6 Fees can be paid by the following methods: 6.6.1 on-line by using PayPal, your credit or debit card; 6.6.2 by bank transfer, banker's draft or a payment sent for collection. There will be an additional charge of £30 to cover bank charges. Please ensure you provide a transaction reference number; 6.6.3 Our bank details for the purpose of paying the Fees are available on request. 6.7 If your employer or organisation is paying the Fees and wishes to be invoiced, please write to us on their headed paper and send a company purchase order with your Application. Payment is required within 30 days or the date specified in paragraph 6.3, whichever comes first. 7. Minimum age requirement 7.1 We cannot accept your Application unless you are aged 18 or over, unless the Course is specifically advertised as being for persons under that age. By submitting your Application for any Course not advertised as being for persons under 18, you warrant that you are aged 18 or over. If this turns out to be incorrect, we will be entitled to cancel the Contract on written notice to you. 8. Overseas applications 8.1 If you are travelling from overseas we may need to contact you in the two weeks prior to the Course starting. You must include your contact details in the UK when you submit your Application. 8.2 You should wait to receive our confirmation before making any travel arrangements. We will not be responsible for any travel or accommodation costs you incur if we do not offer you a place on the Course. 9. Visas 9.1 If you do not hold a UK/EU/EEA passport you will need a visa to travel and that allows you to study in the UK in order to take one of our Courses. 9.2 It is your responsibility to determine how far in advance you need to apply for a visa, and to allow sufficient time to obtain a visa. 9.3 We will not allow you to join the Course if you do not have a visa that allows you to study in the UK. 9.4 This paragraph 9 is not applicable to Online Short Courses. 10. Your legal cancellation rights 10.1 If you are a consumer and are not entering into the Contract for purposes connected with a business then you have a legal right under the Consumer Contract (Information, Cancellation and Additional Charges) Regulations 2013 to cancel the Contract within 14 days (the "Cancellation Period") without giving any reason. The Cancellation Period will expire 14 days after the date of our Confirmation. 10.2 To cancel within the Cancellation Period you must inform us by completing the online short course cancellation request form. If you are unable to complete an on-line form please inform us in writing via email. 10.3 We will not start providing the Services to you during the cancellation period unless you expressly request us to do so (see 10.4). 10.4 If you cancel the Contract in accordance with the aforementioned, we will refund the Fees you have paid within 14 days of the date on which you inform us that you wish to cancel. However, if you have expressly requested that we start providing the Services within the Cancellation Period, for example by attending the course, then we will be entitled to charge you a reasonable sum for the Services provided based on the proportion of the Course you have undertaken and the total Fees and we can deduct this sum from any refund payable to you. 10.5 The other paragraphs of these Terms set out your other rights to cancel the Contract which are in addition to and do not affect your rights in accordance with the aforementioned. 11. Your other cancellation rights 11.1 You may cancel the Contract after the Cancellation Period but before the Course starts by giving us written notice. 11.2 If you give us written notice to cancel the Contract outside the Cancellation Period but at least 28 days before the Course starts, you will be entitled to a refund of the Fees you have paid, less an administrative charge of £30. 11.3 If you give us written notice to cancel the Contract outside the Cancellation Period and fewer than 28 days before the Course starts, you will not be entitled to any refund of the Fees unless you are able to find a replacement student to take your place on the Course, in which case you will be entitled to a refund of the Fees paid. This service is subject to an administration charge of £30. 11.4 You may also cancel the Contract at any time if: 11.4.1 we break the Contract in a material way and do not correct the situation within 14 days of you asking us in writing to do so; 11.4.2 an Event Outside Our Control prevents us from providing the Services when we are supposed to for 2 weeks or more 11.5 Refunds payable under this paragraph 11 may take up to 14 days to process. 1 2. Our cancellation rights 12.1 We may cancel the Contract no later than 10 working days before the Course starts (unless it is an Online Short course, in which case the period is reduced to 5 working days) if there is low demand for the Course in which case you can either: 12.1.1 transfer onto an alternative available course (and receive a partial refund of the Fees if the fees for the alternative course are less than the Fees); or 12.1.2 cancel the Contract and receive a refund of the Fees. 12.2 We may cancel the Contract if an Event Outside Our Control prevents us providing the Services when we are supposed to for 4 weeks or more, in which case we will refund any Fees paid. 12.3 We may cancel the Contract or suspend you from the Course on written notice to you if: 12.3.1 your attendance falls below reasonably acceptable levels (other than for reasons outside your reasonable control); 12.3.2 you do not pay the Fees when you are supposed to; 12.3.3 we discover that you do not have an immigration status entitling you to undertake the Course (this does not apply to Online Courses); or 12.3.4 you break the Contract in a material way and do not correct the situation within 14 days of us asking you in writing to do so. 12.3.5 you give your login details to any third party without our prior written permission; 12.3.6 you share Course content with any third party without our prior written permission. 13. Payment of refunds 13.1 If you become entitled under these Terms to receive a refund then: 13.1.1 refunds will be paid in GBP and we will not be responsible for any losses you suffer as a result of currency exchange fluctuations or exchanges; 13.1.2 we will endeavour to pay refunds by the same means as you paid the Fees. 14. Postponement of classes 14.1 If a class is postponed for reasons for which we are responsible, including staff illness, we will make every reasonable effort to reschedule the class or to add the missed hours on to the remaining Course classes. We apologise for this inconvenience and ask you to contact us via email if you have any concerns. 15. Transfers and substitutions 15.1 You may transfer onto an alternative Course as long as: 15.1.1 a place on a suitable alternative Course is available; 15.1.2 you make your written request at least one month before the original Course is due to start or, if make your request later than this, another student can be found for your place; 15.1.3 you pay the difference between the Fees you have paid and any increased or additional fees applicable to the alternative course; 15.1.4 you have not already transferred between courses on a previous occasion; and 15.1.5 you pay us an administrative charge of £30. 15.2 You may transfer your place on the Course to a substitute student as long as: 15.2.1 you notify us in writing of the substitute student's name no later than 1 week before the Course starts; 15.2.2 the substitute satisfies all of the requirements set out in these Terms and conditions; 15.2.3 This is subject to an administrative charge of £30. 15.3 You may not transfer to another Course once your Course has started. 16. Non-attendance 16.1 Non-attendance at classes due to reasons other than our default does not entitle you to refunds, extra tuition or a transfer. 16.2 If, for reasons outside your reasonable control (such as illness) you miss classes, we will use our reasonable endeavours to offer you additional support, subject to you paying our additional charges. 16.3 In the case of Online Short Courses, in the event that you are unable to attend a class via the VLE, we shall use reasonable efforts to provide you access to an archived recording of the class. 17. Events outside our control 17.1 We shall not be responsible for any failure to perform or delay in performing our obligations under the Contract that is due to an Event Outside Our Control. If an Event Outside Our Control takes place which affects our obligations under the Contract then: (a) we will contact you as soon as reasonably possible to notify you; (b) our obligations under the Contract will be suspended and our time for performance extended for the duration of the Event Outside Our Control; and (c) we will restart the Services as soon as possible when the Event Outside Our Control is over. 18. Online Short Courses 18.1 The Online Short Course content has been created by tutors who are predominantly based in the United Kingdom and as such caters to the environment and culture in the United Kingdom. Whilst it is not their intention, it is possible that such Course content may cause offence to cultural or religious sensitivities. 18.2 You agree to: (a) ensure that you will be present on the VLE to attend the Online Short Course at the scheduled times for the entire duration of the sessions, which are always stated as UK time and factoring in the changes in time between GMT to BST; (b) use computing equipment which meets the minimum requirements for hardware, software and internet bandwidth; and (c) ensure you have the right equipment and materials as prescribed in the “Materials” section in your Course description. 18.3 You acknowledge and agree that failure to comply with paragraph 18.2 may limit your progress on the Online Short Course. 18.4 If there are problems with your connection to the VLE which disrupt other students who are enrolled on the Online Short Course, we reserve the right to remove you from the Online Short Course until you have been able to resolve the issue. 18.5 We cannot be held responsible for any technical problems you encounter following the purchase of an Online Short Course. We are unable to provide any technical or content support to individuals who have purchased an Online Short Course. 18.6 We will use reasonable endeavours to make an Online Course available but cannot guarantee uninterrupted, timely or error-free availability or that defects will be corrected. We reserve the right to suspend access to the VLE and Online Short Course for the purpose of scheduled or emergency maintenance, repairs or upgrades to improve the performance or functionality of the VLE. 18.7 You should always keep separate copies of work you upload onto the VLE. To the extent permitted by law, we accept no liability whatsoever for loss, destruction or corruption of or to data or content uploaded onto the VLE. 19. Online Short Courses: content, access, sharing and reproduction 19.1 Without prejudice to paragraph 19.3, you agree that you will not record, reproduce, download, modify, re-publish, sub-license, sell, share, broadcast, transmit, make available, disseminate or distribute in any way any of the content provided as a part of your Online Short Course. 19.2 Without prejudice to paragraph 19.4, you further agree not to record, reproduce, download, modify, re-publish, sub-license, sell, share, broadcast, transmit, make available, disseminate or distribute in any way any content created or uploaded by other students as available on the VLE. 19.3 You may download and use Online Short Course materials where available, for your own personal, non-commercial use only. 19.4 You acknowledge that due to the interactive nature of the Online Short Courses, at times it may be appropriate for you and other students to reproduce, download, modify, adapt and/or re-publish other students' material uploaded onto the VLE in relation to the Online Short Course and you agree that other students may do this in relation to content that you upload. 19.5 When you upload material to the VLE as part of your Online Short Course, you confirm that you are entitled to upload this material for this purpose and that this will not in any way infringe any other person's rights. 19.6 You will not upload or share with other students or tutors any material which is unlawful or unsuitable according to societal norms in the United Kingdom or our policies. This includes uploading of material that is false, obscene, sexist, racist, homophobic, defamatory, illegal, abusive, threatening, extremist, destructive (like malware, viruses, bugs, etc.) or otherwise discriminatory, offensive, disruptive or objectionable to others. 19.7 You agree that we shall be under no obligation to monitor, screen or censor any of the content that you or any third party upload to the VLE. To the fullest extent permitted by law, we accept no responsibility for any such content. 19.8 We reserve the right to suspend access to the VLE or remove any material you upload or share with other students or tutors in breach of these Terms. 19.9 By uploading material to the VLE, you give us the right to use the material in any part of our courses and to include your material in our own online and print material for promotional purposes. If you do not wish to give us right to use your uploaded material you must notify us in writing by emailing us prior to the commencement of the course. 19.10 The VLE and Online Short Course materials may contain links or embedded links to third party content and websites. These links are provided for your reference only and we do not endorse the content or the operations associated with them. We have no control over such content and cannot accept any liability for such third party content. You should be aware that accessing such content will be subject to third party terms of use and privacy policies. 19.11 Online Short Courses regularly makes use of third party service providers like Google, Facebook, Twitter, You Tube, Vimeo etc. some of which might be blocked in some countries. You acknowledge that it is your sole responsibility to ensure you are able to access the content of Online Short Courses including content on third party service providers. 19.12 We are not responsible for the location, hardware and infrastructure you choose to access VLE from and as such it is your responsibility to comply with any necessary health and safety regulations that apply. 20. Data protection 20.1 Your privacy and personal information are important to us. Any personal information that you provide to us or that we receive or collect about you will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information. 21. Complaints 21.1 If you have any complaints about the Services, please raise this with us by contacting the tutor personally in the first instance, and then via email. 22. Other important terms 22.1 We may transfer our rights and obligations under any Contract to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or our obligations under the Contract. 22.2 Except as set out in the aforementioned you may not transfer your rights or obligations to any other person. 22.3 The Contract is between you and us. No other person shall have any rights to enforce any of its terms. 22.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. 22.5 If we fail to insist that you perform any of your obligations under the Contract, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we automatically waive any later default by you. 22.6 These Terms and the Contract are governed by English law. You and we both agree to submit to the non-exclusive jurisdiction of the English courts. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland. PRIVACY POLICY What we need: The Studio is the ‘Data Controller’ of the personal data that you provide to us. We collect basic personal data about you including name, salutation, address, telephone, email, nationality, date of birth etc for our records. We will also create personal data in relation to your participation in the course, such as tuition notes, marking, attendance records etc. Why we need it: We need to know your personal data in order to fulfil our contract of services with you in line with our standard booking terms and conditions. This will be processed under GDPR legal basis 6(1)b ‘necessary for the performance of a contract’. If you wish to book onto an Online short course, your assignments and course discussions will only be shared with other students on your course. You may also voluntarily share your personal data (such as a profile picture, or biography) but this is under your own control and you are not required to do this. If you do, this will be visible to all other students and staff so please do not share any information you do not want public. We do not process this information in any way and will remove it from our servers once your VLE access has expired. What we do with it: All the personal data provided by you at the point of online account creation is processed by our staff in the UK, however the Website hosting company may have servers overseas. How long we keep it: We keep all your personal data for a minimum of 7 years from the end of your time with us after which time it is deleted. What are your rights? Please refer to GDPR guidelines for general advice about this.




What are the aims and objectives of these courses?


AIMS AND OBJECTIVES
- To enjoy painting the elements
 - To provide a foundation skill set of the basic miniature painting techniques including line and colourwork common to the Persian and Mughal schools and to reveal how the Chinese school influenced these in terms of line 
 - To show students the basic forms of rock, cloud, water, fire and ether iconography and the continuum that exists between Persia, Mughal India and China 
- To create an awareness of how cultural exchange can enrich existing traditions and spark new ones
 - To foster an understanding of how synthesis, if done well and in the right spirit, can equal more than the sum of its parts
 - To have fun on the course
 - To experience to a certain degree the sheer pleasure that is part of the making process and the sense of accomplishment of having made something with their own hands 
- To realise that there are no ‘wrong’ elements as there are infinite variations in landscape and to relax, trust and enjoy the process 
- To instil an awareness of how the elements fit in to the wider world of miniatures and paintings and their design and a basic awareness of the fundamental principles behind these designs
 -To introduce students to a bit of the spirituality, theory and historical development behind the elements; mostly these are a practical skills course so students will come away with a set of practical skills to work with in future
 -To know how to make classic and traditional forms unique by adding their own touches, colours and flavours in keeping with the harmony of the piece
 -To recognize the different traditions of painting the elements and to be able to discern to a certain degree the differences between the various schools and their contexts
 -To engender a love for painting and a desire to protect and preserve the cultural heritage of the world
 -To be inspired by the traditional arts 
-To use both traditional natural pigments and modern synthetics in their work and most importantly to know the difference and to be aware of the alchemical transmutations of stone to the jewels and gold to painting; to make it easy for students to continue with widely-available materials in the UK
 -To begin to make connections between the flow of the paintbrush, the flow of the elements and the flow experienced when painting in a state of complete harmony with one’s materials; to begin to experience Csikszentmihalyi's flow and its relationship to the psychology of happiness
 -To work hard and play hard
In order to achieve these aims, students can TAKE NOTES AND PHOTOGRAPHS of their processes for their future records and have ample time and space to practise the forms before committing to their final lines on their pieces and do plenty of brush exercises to warm up. Visual aids will be provided to work from directly such as photocopies and worksheets, or as help and inspiration. By the end of the course, participants will have an example of a painting either to continue as part of a larger miniature or as a stand-alone piece. Tea will be provided throughout.




Where can I contact you?


Please see our Contact page to get in touch. Courses and tuition will take place in our Artist's studio workshop in NW10 near Notting Hill, London.




Do you provide accommodation for non-London-based students on your Studio Courses?


Yes, please contact us for details. We are based in an atmospheric old Victorian house in NW10 near Notting Hill, London.




What should I prepare for the Online courses?


You will be sent a preparatory email prior to the start of the course confirming the Materials list for that particular course. However, as a guide, you can prepare the following: Materials list for Practical Online courses: SOFTWARE AND DEVICES: Up to date Internet browser to browse online painting collections Laptop and smartphone with camera, microphone, headphones and internet connection to participate in the online class Printer desirable MATERIALS: Paper: At least 2 x A3 sheet of 300gsm hot-pressed watercolour paper (with very smooth surface) eg Fabriano or Bockingford brand (other brands are fine) and A3 tracing paper Ink: Chinese ink or Japanese sumi ink in either liquid form (cheaper) or solid ink sticks (more expensive) - for Water and Marbling courses Japanese sumi ink is essential Optional: walnut ink, Indian ink, Persian ink, oak gall ink, iron haxink, any other inks and different colours of inks, gold ink Inkstone for grinding solid ink sticks Cotton wool balls Paints: Set of artist-quality watercolours preferably in pan form rather than tube form (but tube is ok) to include ivory black and titanium white, zinc white, ultramarine blue, cadmium red, cadmium yellow (standard blues, reds and yellows) and then any other colours you like or are drawn to. Malachite, lemon yellow, Naples yellow, permanent magenta, dioxazine violet, dioxazine mauve, cadmium orange, cobalt blue, Indian yellow, cobalt turquoise light, French vermilion, cobalt violet, lemon yellow, Payne’s grey, permanent alizarin, permanent sap green, manganese blue, indigo if possible. Earth colours yellow ochre, gold ochre, green earth/terre verte, raw sienna, burnt sienna, raw umber and burnt umber preferably also Shell gold if possible Black tea in tea bags, kettle, bowl, sponge for paper preparation - 1st session only Starch (wheat, corn, potato, tapioca, rice – any) and access to cooker/hob plus whisk for paper preparation Optional: natural dyes for Water course (onion skins, avocado, coffee, plants, berries, barks, roots) Optional: pigment colours (eg malachite, azurite), gum arabic and empty clean shells for storage (eg mussel shells) TOOLS: Brushes: handmade brushes for painting in this style can be purchased online at https://www.theperfectbrush.co.uk/ or during the course with 10% discount for course students. Alternatively, you may use your own 000 (American 00000 – tiniest size) brushes that you currently paint with, plus larger size sable watercolour brushes up to size 5-6 Palette with wells to contain water-based paint, water pot Drawing equipment: sharp HB pencils, erasers, sharpeners, rulers, ruling pen, masking tape - for Clouds course additionally string, pen, needle English red or equivalent natural earth pigment for transferring (powder pigment) if possible Burnisher or polished agate egg or smooth stone/pebble Gilding (for Fire course): Water gold size (this the the 'glue' that the gold leaf adheres to) Dedicated brush to apply the size Gilder's cushion Gildler's tip Gilder's knife Loose gold leaf (23.75 carat Renaissance Italian gold ie warm rich gold colour, I prefer ever so slightly reddish tinge rather than yellow/green but up to you), comes in a little square booklet - even after you've finished all the gold, keep this booklet. Transfer gold is also available and I have used it and some beginners find it easier to use, but I prefer the look, feel and finish of the traditional loose gold leaf. Yes the handling and manipulation take perhaps more time to get used to, but once it's learnt it's learnt. Gilder's squirrel mop Agate burnishers - the dogtooth one is a good standard shape but also good to have a larger size one for whole paper burnishing if possible Kitchen roll/paper towels and rough paper, clingfilm Sponges (washing up sponges, brand new), one per dye/colour for Water course (optional) and one for starch MDF board that you don’t mind ruining on which to stick paper CLEAN FLAT SURFACE that you don't mind getting wet, eg the above MDF board or equivalent, as we'll use masking tape to tape the paper to so as not to destroy your tables… A3 or larger portfolio or sturdy folder to keep work safe and flat Protective Equipment: Optional: gloves, personal safety protection and equipment for pigments OIL PAINTING Paints: Set of artist-quality oil paints to include ivory black and titanium white, zinc white, ultramarine blue, cadmium red, cadmium yellow (standard blues, reds and yellows) and then any other colours you like or are drawn to. Malachite, lemon yellow, Naples yellow, permanent magenta, dioxazine violet, dioxazine mauve, cadmium orange, cobalt blue, Indian yellow, cobalt turquoise light, French vermilion, cobalt violet, lemon yellow, Payne’s grey, permanent alizarin, permanent sap green, manganese blue, indigo if possible. Earth colours yellow ochre, gold ochre, green earth/terre verte, raw sienna, burnt sienna, raw umber and burnt umber preferably also Brushes: Selection of round, filbert, flat, bright and fan brushes in range of sizes. Large brush for priming canvas Palette: Transparent plastic or glass palette, or alternatively tear-off palettes Linseed oil (artist’s quality) Turpentine (artist’s quality English distilled turpentine) Olive oil soap or equivalent soap brush cleaner Optional: Artist’s white spirit to clean brushes; if not, you can also use turps. Surfaces: Stretched canvas (cotton duck or linen), wood, copper, other surfaces Optional: Acrylic or gesso primer for canvas if canvas is unprimed, canvas pliers, staple gun and staples if canvas is unstretched, oil primer Materials list for Theoretical Online courses: Software: Up to date Internet browser to browse online painting collections Devices: Laptop and smartphone with camera, microphone and internet connection to participate in the online class Materials: Notebook, sketchbook Tools: Pens, pencils




What technologies are used to deliver the Online courses?


Zoom can be used as an 'online classroom' and encompasses web conferencing, mobile collaboration, instant messaging, and additional features relevant to your course. You will have your own assignments to upload so your tutor can give you feedback and you can share content with your class. Instruction and guidance on how to use these platforms easily will be provided.




What is a Virtual Learning Environment (VLE)?


A Virtual Learning Environment (VLE) is a system for delivering learning materials to students via the internet.




What skills or prior knowledge do I need?


Most courses welcome complete beginners, though some require experience with the specific subject. Each course's description will say if additional experience is needed, and you are welcome to enquire if you are unsure. For the Online Courses, if you are unfamiliar with VLE systems then we recommend logging on 10-15 minutes before the scheduled start, to check all your equipment works.




How many students are in each class?


Most Online courses have a limit of 10 students, though there are larger classes for some of the most popular courses. This information can be found on individual course pages. Most Studio courses have small class sizes for a more enjoyable experience and an upper limit of 6.




What time zones are the Online classes delivered in?


The times listed for each course are UK time, so please be sure to check what time the sessions will occur in your local time to ensure you can attend.




When do I need to book?


There is no strict deadline, but we take enrolments until each course is full, so we recommend booking early to avoid disappointment, ideally 4 or more weeks before the start date. Your place on a course is only guaranteed once the fee has been received.




When will I receive information about my Online course?


You’ll receive a confirmation email after booking. Prior to course commencement you will receive specific information about your course, including access codes/logins where appropriate. If you have not received any information please contact us via email or our Contact Page.




What equipment/software will I need for Online courses?


In addition to any course-specific materials (which will be emailed to you upon booking and are also listed in these FAQs), you will need: An up-to-date web browser (we recommend Firefox or Chrome) A microphone and headphones (a headset with a microphone function is recommended) A webcam A good broadband connection - this is essential, so please ensure you are using a strong WiFi connection or an Ethernet cable internet connection and are not using mobile data.




Can I use a tablet or a mobile device for the Online courses?


You can access online sessions using mobile devices like Apple or Android supported tablets and smartphones. However, some of the features will be limited. Whatever device you are using you must have a good internet connection via WiFi or Ethernet connection - we do not recommend 2G, 3G or 4G.




Why do I need headphones when my computer has speakers?


Live classes use technology which enables you to talk and hear the tutor and other students. Because the microphone records everything around you, it can record the sound coming from the speakers, creating an echo loop which is likely to make the live class inaudible.




Do I need to study outside class hours?


Most courses will give you weekly assignments to complete outside of class. They are not compulsory, but will enrich your learning and you will receive feedback on them from your tutor.





© 2020 Vaishali Prazmari

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